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WASL

Delete Account

How to request deletion of your WASL account and associated data.

Every WASL user can request deletion of their account and data at any time. This page explains how to submit a request, what gets deleted, and what may be retained temporarily and why.

How to request account deletion

  1. In the app: go to Settings → My Account → Delete Account, and follow the confirmation steps.
  2. By email: send a deletion request to info@wasliraq.com from the phone number or email registered on your account, with the subject "Account Deletion Request."
  3. By phone or WhatsApp: contact us at 0771 666 6034 / 0777 569 6669 and our support team will process the request within a few business days.

What gets deleted

  • Profile information: name, phone number, profile photo.
  • Driver account and truck documents.
  • Inactive load and offer history linked to the account.
  • App settings and notification preferences.

What may be retained, and why

  • Records of completed shipments and related transactions, kept for accounting/legal compliance and to resolve potential disputes.
  • System backups, which are purged automatically under our standard server backup retention cycle.
  • Anonymized or aggregated data used for statistics, which cannot identify the user.

Questions

For questions about your request status or privacy in general, email info@wasliraq.com or call 0771 666 6034 / 0777 569 6669.